Home warranty company

AFC Home Club

A newer provider offering a concierge-style claims experience with no coverage caps on many items.

Est. 2018 Jersey City, NJ BBB: B BBB Accredited since 2015

Reliability Score

79

out of 100 · grade B

Top-third Reliability Score

The verdict: Reputation data puts AFC Home Club at 79/100 (grade B) for reliability, reflecting a B BBB rating, 4.05★ across 348 BBB reviews and 4.1★ on Trustpilot.

79/100 (grade B) puts AFC Home Club in the strongest third of 19 scored issuers · corpus #5.

Better Business Bureau · Trustpilot reputation blend, see methodology.

AFC Home Club vs every tracked home warranty company

Reliability Score (0-100), Better Business Bureau + Trustpilot blend

79 Top 26% higher than 74% of 19 companies

Companies, banded by Reliability Score

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source BBB + Trustpilot reputation blend · 2026-06-15

Where AFC Home Club sits: cost vs. reliability

The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.

AFC Home Club vs. cost-and-reliability peers

AFC Home Club plotted against 19 tracked companies by advertised annual cost midpoint and Reliability Score, dividers at the peer-group median. 2×2 strategic matrix plotting 19 entities by Annual cost ($/yr) (X) and Reliability Score (Y), with a crosshair dividing the plot into four quadrants. PremiumBest valueOverpricedBudget risk $100$200$300$400$500$600$700 020406080100120 Annual cost ($/yr) Reliability Score AFC Home Club vs. cost-and-reliability peers
AFC Home Club plotted against 19 tracked companies by advertised annual cost midpoint and Reliability Score, dividers at the peer-group median.

Independent reputation signals

B

BBB rating · accredited

4.05★

348 BBB reviews · top third

4.1★

466 Trustpilot reviews · top third

60

BBB complaints (12 mo) · 185 over 3 yr

Among 19 listed issuers, AFC Home Club's 60 BBB complaints in the last 12 months place it #15 (0% of the corpus total); raw counts are not a reliability ranking.

Top-third Reliability Score - weighted signals

Each signal scaled 0–100, then weighted.

BBB rating · 45% 75/100

B grade

BBB reviews · 25% 81/100

4.05★ · 348 reviews

Trustpilot · 30% 82/100

4.1★ · 466 reviews

Reliability Score 79/100

Annual cost

$400-$750

Service fee

$75-$125

Availability

47 states

Customer base

100,000+

Revenue band

$10M-$50M

Official site

afchomeclub.com

AFC Home Club coverage on two plan tiers

System / Appliance PlatinumSilver
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC ~
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak ~
Septic System
Water Heater ~
Well Pump ~

Hover icons for limit and exclusion details. Based on AFC Home Club's published plan documents.

Across 14 system types in this matrix, 10 show full coverage on at least one tier. Uncommon inclusions here: Central Vacuum (17/19 issuers), Ductwork (18/19 issuers).

Available in 47 states

Not currently available in 4 states:

AlaskaHawaiiWashingtonWisconsin

Nationwide companies with similar reliability or review volume

Two peer sets for AFC Home Club on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.

Top-third Reliability Score

Why AFC Home Club lands in the top reliability third

79/100 (grade B) puts AFC Home Club in the strongest third of 19 scored issuers · corpus #5.

A Reliability Score of 79/100 (grade B) is where AFC Home Club's BBB rating, BBB reviews and Trustpilot data lands it. Complaint resolution is where the BBB grades it B, and on top of that, customers rate it 4.05★ on the BBB and 4.1★ on Trustpilot.

Founded in 2018. Available in 47 states. Plans run $400-$750 per year, plus a $75-$125 service fee per visit. A home warranty lives or dies on its exclusions list, not its price tag, so review the sample contract closely before buying.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

AFC Home Club FAQ

How reliable is AFC Home Club?

AFC Home Club has a PlainWarranty Reliability Score of 79/100 (grade B), based on a B BBB rating, 4.05★ across 348 BBB reviews and 4.1★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.

How does AFC Home Club rank against other home warranty companies?

AFC Home Club ranks #5 of 19 home warranty companies we track by Reliability Score, ahead of 74% of the tracked companies.

What does AFC Home Club's BBB rating mean?

AFC Home Club holds a B Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.

Is AFC Home Club a good value?

AFC Home Club plans run $400-$750 per year with a $75-$125 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.