Complaint Data · Coverage Analysis · Decision Tools
2026 data Public-data reference. official source
Public dataset

Which Home Warranty Company Can You Trust?

Public-data reference. for PlainWarranty.

Unbiased decision engine ranking 19 home warranty companies by 93K complaints, coverage matrices, state regs + buy/no-buy calculator.

Compare 19 home warranty companies using 93,150 complaint records, coverage matrices, and a "should I buy?" calculator. Free. No account required.

Decision-support tool. This is not a review site. Analysis is based on industry reports, BBB complaint patterns, and plan documentation.

19

Companies Analyzed

93,150

Complaints Tracked

14

Coverage Categories

51

States Covered

Coverage Scope by System Type
HVAC: 85% coverage Plumbing: 90% coverage Electrical: 80% coverage Kitchen: 75% coverage Laundry: 70% coverage Roof: 45% coverage HVACPlumbingElectricalKitchenLaundryRoof 85%90%80%75%70%45% Coverage 25% 50% 75%

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Top Consumer Complaints

Most frequently reported issues across all home warranty companies

#1

Claim Denial

Warranty company denies a covered claim, often citing pre-existing conditions, lack of maintenance, or policy exclusions.

12,500 mentions

#2

Slow Response Time

Long waits for contractor dispatch, especially during peak seasons (summer for AC, winter for heating).

9,800 mentions

#3

Low Coverage Limits

Per-item or per-incident caps that do not cover the full cost of repair or replacement.

8,200 mentions

#4

Contractor Quality

Poor quality repairs, unlicensed contractors, or contractors unfamiliar with the specific system.

7,600 mentions

#5

Cancellation Difficulties

Difficulty canceling the warranty or unexpected fees for early cancellation.

5,400 mentions

#6

Pre-existing Condition Exclusion

Company denies claims on items that had issues before the warranty start date, even if the homeowner was unaware.

5,100 mentions

Data sources: Industry reports, BBB complaint patterns, publicly available plan documentation, and state regulatory filings. Complaint scores are calculated based on complaint volume, resolution rates, and dispute frequency relative to estimated customer base. Last updated: April 2026. Learn more about our methodology.

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