Independent · Data-driven · No sponsored rankings

Which home warranty company can you actually trust?

We rate 19 national home-warranty companies on independent reputation signals - Better Business Bureau ratings & reviews and Trustpilot scores, alongside real plan details and state-by-state regulation. Free, and nobody pays to rank higher.

Top reliability score right now

HomeServe leads at 96/100 on a A+ BBB rating.

Our Reliability Score blends each company's BBB rating, BBB customer reviews, and Trustpilot score, never marketing claims, and never raw complaint counts (which just track company size). How we score →

19

Companies rated

19

With BBB data

8

Regulated states

Coverage isn't all-or-nothing

A "covered" system can still be partially covered, capped by a dollar limit, or hedged with exclusions that vary by plan tier. This is why two plans at the same price can pay out very differently, and why our company pages map coverage system-by-system, straight from each provider's plan documents.

Explore coverage by system
Coverage Scope by System Type
Warranty coverage radar Radar chart of warranty coverage across HVAC, plumbing, electrical, kitchen, laundry, and roof systems. HVAC: 85% coverage Plumbing: 90% coverage Electrical: 80% coverage Kitchen: 75% coverage Laundry: 70% coverage Roof: 45% coverage HVACPlumbingElectricalKitchenLaundryRoof 85%90%80%75%70%45% Coverage 25% 50% 75%

Is a home warranty worth it for you?

Estimate your likely annual repair costs against plan costs, based on your home's age and the systems you'd cover. No account, no email.

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The most common complaints

The issues that come up most often across home-warranty customers, ordered by how frequently they're reported.

1

Claim Denial

Warranty company denies a covered claim, often citing pre-existing conditions, lack of maintenance, or policy exclusions.

2

Slow Response Time

Long waits for contractor dispatch, especially during peak seasons (summer for AC, winter for heating).

3

Low Coverage Limits

Per-item or per-incident caps that do not cover the full cost of repair or replacement.

4

Contractor Quality

Poor quality repairs, unlicensed contractors, or contractors unfamiliar with the specific system.

5

Cancellation Difficulties

Difficulty canceling the warranty or unexpected fees for early cancellation.

6

Pre-existing Condition Exclusion

Company denies claims on items that had issues before the warranty start date, even if the homeowner was unaware.

Home warranty guides

Independent guides to understanding contracts, comparing options, and making the cost-benefit call.

Sources: Better Business Bureau and Trustpilot (company reputation), state Departments of Insurance and Attorneys General (regulation), the U.S. Census Bureau (market context), and company plan documents (coverage & pricing). Home-warranty companies are not CFPB-regulated, so no CFPB data is used. Read our full methodology.