Best Home Warranty Companies
All 19 home warranty companies ranked by composite score — combining complaint data, response rates, and BBB ratings.
What This Ranking Tells Us
Our overall ranking combines multiple consumer protection metrics into a single composite score. Companies are evaluated on their total complaint volume relative to customer base, timeliness of responses to consumer complaints, dispute rates (how often consumers reject the company response), and BBB accreditation rating. Companies at the top of this list consistently demonstrate better customer service practices and fewer unresolved complaints.
| # | Company | BBB | Overall Rank |
|---|---|---|---|
| 1 | America's Preferred Home Warranty 100,000+ customers | A+ | #1 |
| 2 | Old Republic Home Protection 400,000+ customers | A- | #2 |
| 3 | Fidelity National Home Warranty 200,000+ customers | A- | #3 |
| 4 | Landmark Home Warranty 100,000+ customers | A- | #4 |
| 5 | 2-10 Home Buyers Warranty 500,000+ customers | B | #5 |
| 6 | HSA Home Warranty 200,000+ customers | B+ | #6 |
| 7 | First American Home Warranty 500,000+ customers | A | #7 |
| 8 | HomeServe 5,000,000+ customers | B+ | #8 |
| 9 | Cinch Home Services 400,000+ customers | B | #9 |
| 10 | AFC Home Club 100,000+ customers | A | #10 |
| 11 | American Home Shield 2,000,000+ customers | B | #11 |
| 12 | Liberty Home Guard 200,000+ customers | A | #12 |
| 13 | Home Warranty of America 100,000+ customers | B- | #13 |
| 14 | Porch Home Warranty 50,000+ customers | B- | #14 |
| 15 | Choice Home Warranty 1,000,000+ customers | B | #15 |
| 16 | First Premier Home Warranty 20,000+ customers | B | #16 |
| 17 | Select Home Warranty 300,000+ customers | B | #17 |
| 18 | ServicePlus Home Warranty 100,000+ customers | C+ | #18 |
| 19 | Total Home Protection 50,000+ customers | C | #19 |
Source: Consumer Financial Protection Bureau (CFPB) complaint database, BBB ratings.
What This Ranking Reveals
This Best Home Warranty Companies leaderboard is generated directly from the PlainWarranty home warranty dataset — 19 companies ordered by the overall rank dimension, with no editorial weighting or sponsorship input. Every rank on this page is reproducible from the underlying CFPB complaint records, BBB ratings, and published plan documentation listed in the source line above. The top-ranked company on this axis is America's Preferred Home Warranty, with #1 on the overall rank metric.
Our overall ranking combines multiple consumer protection metrics into a single composite score. Companies are evaluated on their total complaint volume relative to customer base, timeliness of responses to consumer complaints, dispute rates (how often consumers reject the company response), and BBB accreditation rating. Companies at the top of this list consistently demonstrate better customer service practices and fewer unresolved complaints.
No single ranking captures the full picture of a home warranty company. A provider topping the "best response rate" board may still land near the bottom on "lowest dispute rate" — indicating fast but unsatisfying resolutions. The most informed decision reads three or four of these rankings together and intersects them with the company detail page for deeper context: state availability, plan-tier coverage matrix, pricing bands, BBB rating, and raw complaint trends by year. Sponsored "best home warranty" lists elsewhere on the web routinely disagree with rankings built from actual complaint data — treat any list without a transparent, public data source with skepticism.
Frequently Asked Questions
How is the overall ranking calculated?
The overall ranking weighs multiple factors: timely response rate (how often the company responds to CFPB complaints within the required timeframe), consumer dispute rate (how often consumers reject the response as unsatisfactory), total complaint volume relative to estimated customer base, and BBB rating. Companies with high response rates, low dispute rates, and better BBB ratings score higher.
Are these rankings based on editorial opinion?
No. Rankings are derived entirely from public data — CFPB complaint records and BBB ratings. We do not accept payment or sponsorship from any home warranty company. The methodology is transparent and reproducible from publicly available data sources.
How often are rankings updated?
Rankings are recalculated when we refresh the underlying CFPB complaint data, typically quarterly. BBB ratings are checked at the same time. Significant changes in complaint patterns can cause companies to move up or down between updates.
Explore More Rankings
Read our methodology — how this data is sourced, computed, and verified.
Related
Source: State Insurance Departments — Home Warranty Filings Home warranty plan coverage, exclusions, and pricing · 2025