Most Reliable Home Warranty Companies

All 19 home warranty companies ranked by Reliability Score, a transparent blend of BBB rating, BBB customer reviews, and Trustpilot score.

HomeServe leads on reliability at 96/100. Our Reliability Score combines three independent reputation signals into a single 0–100 number: the Better Business Bureau letter rating (how a company handles and resolves complaints), the BBB customer-review average, and the Trustpilot TrustScore.

Most Reliable Home Warranty Companies

Ranked by reliability - top 12

1. HomeServe96/1002. Old Republic Home Protection89/1003. Liberty Home Guard88/1004. America's Preferred Home Warranty87/1005. AFC Home Club79/1006. Cinch Home Services74/1007. First American Home Warranty73/1008. American Home Shield64/1009. Choice Home Warranty63/10010. Home Warranty of America63/10011. Fidelity National Home Warranty62/10012. 2-10 Home Buyers Warranty60/100

Source: Better Business Bureau and Trustpilot

# Company Grade Reliability
1 HomeServe
A 96/100
2 Old Republic Home Protection
A 89/100
3 Liberty Home Guard
A 88/100
4 America's Preferred Home Warranty
A 87/100
5 AFC Home Club
B 79/100
6 Cinch Home Services
B 74/100
7 First American Home Warranty
B 73/100
8 American Home Shield
C 64/100
9 Choice Home Warranty
C 63/100
10 Home Warranty of America
C 63/100
11 Fidelity National Home Warranty
C 62/100
12 2-10 Home Buyers Warranty
C 60/100
13 ServicePlus Home Warranty
C 60/100
14 Landmark Home Warranty
C 58/100
15 Select Home Warranty
C 57/100
16 First Premier Home Warranty
D 54/100
17 Total Home Protection
D 46/100
18 HSA Home Warranty
F 30/100
19 Porch Home Warranty
F 10/100

Source: Better Business Bureau and Trustpilot.

What this ranking tells you

Our Reliability Score combines three independent reputation signals into a single 0–100 number: the Better Business Bureau letter rating (how a company handles and resolves complaints), the BBB customer-review average, and the Trustpilot TrustScore. It deliberately excludes raw complaint counts, which simply track company size. Companies at the top combine strong complaint-handling with genuinely positive customer sentiment.

No single ranking captures a company in full. A provider that tops one axis can sit mid-pack on another, strong BBB complaint-handling alongside soft customer reviews, say. The best decision reads several of these lists together and intersects them with the company detail pages for coverage, pricing, and state availability.

Frequently asked questions

How is the Reliability Score calculated?

It blends the BBB letter rating (45%), the BBB customer-review average (25%, minimum 5 reviews), and the Trustpilot TrustScore (30%, minimum 5 reviews), each scaled to 0–100. If a signal is missing, the remaining weights are re-normalized. Raw complaint counts are not included because they scale with company size.

Are these rankings sponsored?

No. Rankings are computed entirely from public BBB and Trustpilot data. We do not accept payment, sponsorship, or affiliate commissions from any company, and the methodology is reproducible from the public sources.

Source: Better Business Bureau & Trustpilot Home warranty company ratings and customer reviews · 2026 Reputation figures are point-in-time snapshots; rankings recompute as the underlying data is refreshed.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Rankings are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.