Home Warranty of America
A mid-size provider known for its online claims portal and coverage flexibility.
Reliability Score
63
out of 100 · grade C
BBB B complaint grade
The verdict: Reputation data puts Home Warranty of America at 63/100 (grade C) for reliability, reflecting a B BBB rating, 1.00★ across 234 BBB reviews and 4.0★ on Trustpilot.
Home Warranty of America carries a B BBB letter grade for complaint handling.
Better Business Bureau · Trustpilot reputation blend, see methodology.
Home Warranty of America vs every tracked home warranty company
Reliability Score (0-100), Better Business Bureau + Trustpilot blend
63 Top 53% higher than 47% of 19 companies
Companies, banded by Reliability Score
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source BBB + Trustpilot reputation blend · 2026-06-15
Where Home Warranty of America sits: cost vs. reliability
The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.
Home Warranty of America vs. cost-and-reliability peers
Independent reputation signals
B
BBB rating
1.00★
234 BBB reviews · bottom third
4.0★
3,071 Trustpilot reviews · top third
252
BBB complaints (12 mo) · 1,091 over 3 yr
Among 19 listed issuers, Home Warranty of America's 252 BBB complaints in the last 12 months place it #9 (2% of the corpus total); raw counts are not a reliability ranking.
BBB B complaint grade - weighted signals
Each signal scaled 0–100, then weighted.
B grade
1.00★ · 234 reviews
4.0★ · 3,071 reviews
Annual cost
$400-$600
Service fee
$75-$100
Availability
45 states
Customer base
100,000+
Revenue band
$10M-$50M
Official site
Home Warranty of America coverage on two plan tiers
| System / Appliance | Diamond | Platinum |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ~ | |
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ~ | |
| Septic System | ||
| Water Heater | ~ | |
| Well Pump | ~ |
Hover icons for limit and exclusion details. Based on Home Warranty of America's published plan documents.
Home Warranty of America covers 10 of 14 tracked systems on at least one plan tier; Central Vacuum (only 17 of 19 issuers offer full coverage) and Ductwork (only 18 of 19 issuers offer full coverage).
Available in 45 states
Not currently available in 6 states:
Nationwide companies with similar reliability or review volume
Two peer sets for Home Warranty of America on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.
Similar reliability score
Nearest Reliability Scores (63/100 here).
Similar Trustpilot review volume
Nearest Trustpilot review counts (3,071 here).
BBB B complaint grade
What the data says about Home Warranty of America
Home Warranty of America carries a B BBB letter grade for complaint handling.
Weighing BBB rating, BBB reviews and Trustpilot, we score Home Warranty of America at 63/100 for reliability (grade C). The BBB rates its complaint handling B, and its customer star ratings (1.00★ BBB, 4.0★ Trustpilot) round out the picture.
Founded in 1996. Plans run $400-$600 per year, plus a $75-$100 service fee per visit. Available in 45 states. As with any home warranty, the contract's exclusions, not its headline price, usually decide whether a claim is paid, so read the sample contract before buying.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
Home Warranty of America FAQ
How reliable is Home Warranty of America?
Home Warranty of America has a PlainWarranty Reliability Score of 63/100 (grade C), based on a B BBB rating, 1.00★ across 234 BBB reviews and 4.0★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.
How does Home Warranty of America rank against other home warranty companies?
Home Warranty of America ranks #10 of 19 home warranty companies we track by Reliability Score, ahead of 47% of the tracked companies.
What does Home Warranty of America's BBB rating mean?
Home Warranty of America holds a B Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.
Is Home Warranty of America a good value?
Home Warranty of America plans run $400-$600 per year with a $75-$100 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.