Home warranty company

First American Home Warranty

A well-established warranty provider with strong real estate industry partnerships and flexible plan options.

Est. 1984 Santa Rosa, CA BBB: A- BBB Accredited since 2000 Parent: First American Financial Corporation

Reliability Score

73

out of 100 · grade B

The verdict: Reputation data puts First American Home Warranty at 73/100 (grade B) for reliability, reflecting an A- BBB rating, 1.94★ across 1,447 BBB reviews and 4.0★ on Trustpilot.

The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →

Independent reputation signals

A-

BBB rating · accredited

1.94★

1,447 BBB reviews

4.0★

18,361 Trustpilot reviews

2,865

BBB complaints (3 yr)

Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.

How the score is built

Each signal scaled to 0–100, then weighted.

BBB rating · 45% 88/100

A- grade

BBB reviews · 25% 39/100

1.94★ · 1,447 reviews

Trustpilot · 30% 80/100

4.0★ · 18,361 reviews

Reliability Score 73/100

Annual cost

$350-$600

Service fee

$75-$100

Availability

48 states

Coverage by plan tier

System / Appliance BasicPremierPremier+
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC ~
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak ~
Septic System
Water Heater
Well Pump

Hover icons for limit and exclusion details. Based on First American Home Warranty's published plan documents.

Available in 48 states

Not currently available in 3 states:

AlaskaHawaiiNew York

What the data says about First American Home Warranty

Weighing BBB rating, BBB reviews and Trustpilot, we score First American Home Warranty at 73/100 for reliability (grade B). The BBB's letter grade for its complaint handling is A-, though its everyday reviews (1.94★ BBB, 4.0★ Trustpilot) measure something the complaint grade above doesn't.

Available in 48 states. Founded in 1984, it now operates under First American Financial Corporation. Plans run $350-$600 per year, plus a $75-$100 service fee per visit. Don't let the price tag decide it -- the sample contract's exclusions are what actually determine whether a future claim gets paid.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.