First American Home Warranty
A well-established warranty provider with strong real estate industry partnerships and flexible plan options.
Reliability Score
73
out of 100 · grade B
High Trustpilot review volume
The verdict: Reputation data puts First American Home Warranty at 73/100 (grade B) for reliability, reflecting an A- BBB rating, 1.94★ across 1,447 BBB reviews and 4.0★ on Trustpilot.
18,361 Trustpilot reviews place First American Home Warranty in the loudest third of tracked issuers.
Better Business Bureau · Trustpilot reputation blend, see methodology.
First American Home Warranty vs every tracked home warranty company
Reliability Score (0-100), Better Business Bureau + Trustpilot blend
73 Top 37% higher than 63% of 19 companies
Companies, banded by Reliability Score
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source BBB + Trustpilot reputation blend · 2026-06-15
Where First American Home Warranty sits: cost vs. reliability
The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.
First American Home Warranty vs. cost-and-reliability peers
Independent reputation signals
A-
BBB rating · accredited
1.94★
1,447 BBB reviews · middle third
4.0★
18,361 Trustpilot reviews · middle third
831
BBB complaints (12 mo) · 2,865 over 3 yr
831 closed BBB complaints in the last 12 months rank #4 of 19 listed issuers (7% of the corpus 12-month total) - volume tracks size, not quality.
High Trustpilot review volume - weighted signals
Each signal scaled 0–100, then weighted.
A- grade
1.94★ · 1,447 reviews
4.0★ · 18,361 reviews
Annual cost
$350-$600
Service fee
$75-$100
Availability
48 states
Customer base
500,000+
Revenue band
$100M-$500M
Official site
First American Home Warranty coverage across 3 plan tiers
| System / Appliance | Basic | Premier | Premier+ |
|---|---|---|---|
| Ceiling Fans | |||
| Central Vacuum | |||
| Ductwork | |||
| Electrical | |||
| Garage Door Opener | |||
| HVAC | ~ | ||
| Kitchen Appliances | |||
| Laundry Appliances | |||
| Plumbing | |||
| Pool/Spa | |||
| Roof Leak | ~ | ||
| Septic System | |||
| Water Heater | |||
| Well Pump |
Hover icons for limit and exclusion details. Based on First American Home Warranty's published plan documents.
Plan documents in this extract list 14 appliance/system rows; 10 have a yes on some tier. Fleet-rare here: Central Vacuum, Ductwork.
Available in 48 states
Not currently available in 3 states:
Nationwide companies with similar reliability or review volume
Two peer sets for First American Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.
Similar reliability score
Nearest Reliability Scores (73/100 here).
Similar Trustpilot review volume
Nearest Trustpilot review counts (18,361 here).
High Trustpilot review volume
Why First American Home Warranty lands in the top reliability third
18,361 Trustpilot reviews place First American Home Warranty in the loudest third of tracked issuers.
Weighing BBB rating, BBB reviews and Trustpilot, we score First American Home Warranty at 73/100 for reliability (grade B). The BBB's letter grade for its complaint handling is A-, though its everyday reviews (1.94★ BBB, 4.0★ Trustpilot) measure something the complaint grade above doesn't.
Available in 48 states. Founded in 1984, it now operates under First American Financial Corporation. Plans run $350-$600 per year, plus a $75-$100 service fee per visit. Don't let the price tag decide it -- the sample contract's exclusions are what actually determine whether a future claim gets paid.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
First American Home Warranty FAQ
How reliable is First American Home Warranty?
First American Home Warranty has a PlainWarranty Reliability Score of 73/100 (grade B), based on an A- BBB rating, 1.94★ across 1,447 BBB reviews and 4.0★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.
How does First American Home Warranty rank against other home warranty companies?
First American Home Warranty ranks #7 of 19 home warranty companies we track by Reliability Score, ahead of 63% of the tracked companies.
What does First American Home Warranty's BBB rating mean?
First American Home Warranty holds an A- Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.
Is First American Home Warranty a good value?
First American Home Warranty plans run $350-$600 per year with a $75-$100 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.