HSA Home Warranty
A sister company to American Home Shield, focused on real estate transactions with strong builder and agent partnerships.
Reliability Score
30
out of 100 · grade F
The verdict: HSA Home Warranty scores 30/100 (grade F) for reliability - an unrated BBB profile, 1.00★ across 1 BBB reviews, and 1.5★ on Trustpilot.
The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →
Independent reputation signals
NR
BBB rating
1.00★
1 BBB reviews
1.5★
25 Trustpilot reviews
0
BBB complaints (3 yr)
Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.
How the score is built
Each signal scaled to 0–100, then weighted (weights re-normalized for missing signals).
1.5★ · 25 reviews
Annual cost
$450-$700
Service fee
$75-$100
Availability
34 states
Coverage by plan tier
| System / Appliance | 7-Star | 7-Star Upgrade |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ~ | |
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ~ | |
| Septic System | ||
| Water Heater | ~ | |
| Well Pump | ~ |
Hover icons for limit and exclusion details. Based on HSA Home Warranty's published plan documents.
Available in 34 states
What the data says about HSA Home Warranty
HSA Home Warranty earns a Reliability Score of 30/100 (grade F), built from Trustpilot. It currently has no BBB letter rating, while customers rate it 1.00★ on the BBB and 1.5★ on Trustpilot, the gap between a company's complaint-handling and its everyday customer sentiment is often where the real story is.
Plans run $450-$700 per year, with a $75-$100 service fee per visit. Founded in 1984, it operates under Frontdoor, Inc., and is available in 34 states. As with any home warranty, the contract's exclusions, not its headline price, usually decide whether a claim is paid, so read the sample contract before buying.
Sources for this page
- Better Business Bureau - rating, accreditation, complaints, and reviews for HSA Home Warranty. BBB profile
- Trustpilot - customer review score and count. Trustpilot profile
- HSA Home Warranty plan documents - coverage matrix, service fees, and pricing.
- Reputation data retrieved 2026-06-15. See our methodology.
According to our independent reputation-signal analysis, HSA Home Warranty scores 30/100 (grade F) for reliability. See our methodology for how the Reliability Score is calculated.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
Related guides & tools
Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.