HSA Home Warranty
A sister company to American Home Shield, focused on real estate transactions with strong builder and agent partnerships.
Reliability Score
30
out of 100 · grade F
Bottom-third Reliability Score
The verdict: Grade F, 30/100 - that's HSA Home Warranty's Reliability Score, built on an unrated BBB profile, 1.00★ across 1 BBB reviews and 1.5★ on Trustpilot.
30/100 (grade F) sits in the weakest third of 19 scored issuers · corpus #18.
Better Business Bureau · Trustpilot reputation blend, see methodology.
HSA Home Warranty vs every tracked home warranty company
Reliability Score (0-100), Better Business Bureau + Trustpilot blend
30 Top 95% higher than 5% of 19 companies
Companies, banded by Reliability Score
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source BBB + Trustpilot reputation blend · 2026-06-15
Where HSA Home Warranty sits: cost vs. reliability
The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.
HSA Home Warranty vs. cost-and-reliability peers
Independent reputation signals
NR
BBB rating
1.00★
1 BBB reviews
1.5★
25 Trustpilot reviews · bottom third
0
BBB complaints (3 yr)
Bottom-third Reliability Score - weighted signals
Each signal scaled 0–100, then weighted (weights re-normalized when a signal is missing).
1.5★ · 25 reviews
Annual cost
$450-$700
Service fee
$75-$100
Availability
34 states
Customer base
200,000+
Revenue band
$50M-$100M
Official site
HSA Home Warranty coverage on two plan tiers
| System / Appliance | 7-Star | 7-Star Upgrade |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ~ | |
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ~ | |
| Septic System | ||
| Water Heater | ~ | |
| Well Pump | ~ |
Hover icons for limit and exclusion details. Based on HSA Home Warranty's published plan documents.
HSA Home Warranty covers 10 of 14 tracked systems on at least one plan tier; Central Vacuum (only 17 of 19 issuers offer full coverage) and Ductwork (only 18 of 19 issuers offer full coverage).
Available in 34 states
Nationwide companies with similar reliability or review volume
Two peer sets for HSA Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.
Similar reliability score
Nearest Reliability Scores (30/100 here).
Similar Trustpilot review volume
Nearest Trustpilot review counts (25 here).
Bottom-third Reliability Score
Why HSA Home Warranty sits in the bottom reliability third
30/100 (grade F) sits in the weakest third of 19 scored issuers · corpus #18.
Weighing Trustpilot, we score HSA Home Warranty at 30/100 for reliability (grade F). It currently has no BBB letter rating; its BBB customer average sits at 1.00★ and its Trustpilot score at 1.5★, a separate read on everyday sentiment.
Plans run $450-$700 per year, plus a $75-$100 service fee per visit. Available in 34 states. Founded in 1984, it now operates under Frontdoor, Inc.. Whatever the price, the fine print on exclusions decides claim outcomes for any home warranty -- worth reading the sample contract before you buy.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
HSA Home Warranty FAQ
How reliable is HSA Home Warranty?
HSA Home Warranty has a PlainWarranty Reliability Score of 30/100 (grade F), based on an unrated BBB profile, 1.00★ across 1 BBB reviews and 1.5★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.
How does HSA Home Warranty rank against other home warranty companies?
HSA Home Warranty ranks #18 of 19 home warranty companies we track by Reliability Score, ahead of 5% of the tracked companies.
What does HSA Home Warranty's BBB rating mean?
HSA Home Warranty currently has no BBB letter rating. We score it from its available customer reviews instead.
Is HSA Home Warranty a good value?
HSA Home Warranty plans run $450-$700 per year with a $75-$100 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.