Home warranty company

Select Home Warranty

Known for affordable plans with flexible coverage options and a focus on customer service.

Est. 2012 Mahwah, NJ BBB: B-

Reliability Score

57

out of 100 · grade C

Bottom-third Reliability Score

The verdict: Grade C, 57/100 - that's Select Home Warranty's Reliability Score, built on a B- BBB rating, 1.76★ across 2,339 BBB reviews and 2.9★ on Trustpilot.

57/100 (grade C) sits in the weakest third of 19 scored issuers · corpus #15.

Better Business Bureau · Trustpilot reputation blend, see methodology.

Select Home Warranty vs every tracked home warranty company

Reliability Score (0-100), Better Business Bureau + Trustpilot blend

57 Top 79% higher than 21% of 19 companies

Companies, banded by Reliability Score

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source BBB + Trustpilot reputation blend · 2026-06-15

Where Select Home Warranty sits: cost vs. reliability

The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.

Select Home Warranty vs. cost-and-reliability peers

Select Home Warranty plotted against 19 tracked companies by advertised annual cost midpoint and Reliability Score, dividers at the peer-group median. 2×2 strategic matrix plotting 19 entities by Annual cost ($/yr) (X) and Reliability Score (Y), with a crosshair dividing the plot into four quadrants. PremiumBest valueOverpricedBudget risk $100$200$300$400$500$600$700 020406080100120 Annual cost ($/yr) Reliability Score Select Home Warranty vs. cost-and-reliability peers
Select Home Warranty plotted against 19 tracked companies by advertised annual cost midpoint and Reliability Score, dividers at the peer-group median.

Independent reputation signals

B-

BBB rating

1.76★

2,339 BBB reviews · middle third

2.9★

5,819 Trustpilot reviews · middle third

1,308

BBB complaints (12 mo) · 4,983 over 3 yr

Among 19 listed issuers, Select Home Warranty's 1,308 BBB complaints in the last 12 months place it #3 (10% of the corpus total); raw counts are not a reliability ranking.

Bottom-third Reliability Score - weighted signals

Each signal scaled 0–100, then weighted.

BBB rating · 45% 68/100

B- grade

BBB reviews · 25% 35/100

1.76★ · 2,339 reviews

Trustpilot · 30% 58/100

2.9★ · 5,819 reviews

Reliability Score 57/100

Annual cost

$400-$600

Service fee

$60-$75

Availability

48 states

Customer base

300,000+

Revenue band

$50M-$100M

Official site

selecthomewarranty.com

Select Home Warranty coverage across 3 plan tiers

System / Appliance Bronze CareGold CarePlatinum Care
Ceiling Fans
Central Vacuum
Ductwork ~
Electrical ~
Garage Door Opener
HVAC
Kitchen Appliances
Laundry Appliances
Plumbing ~
Pool/Spa
Roof Leak
Septic System
Water Heater
Well Pump

Hover icons for limit and exclusion details. Based on Select Home Warranty's published plan documents.

Plan documents in this extract list 14 appliance/system rows; 8 have a yes on some tier.

Available in 48 states

Not currently available in 3 states:

NevadaWashingtonWisconsin

Nationwide companies with similar reliability or review volume

Two peer sets for Select Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.

Bottom-third Reliability Score

Why Select Home Warranty sits in the bottom reliability third

57/100 (grade C) sits in the weakest third of 19 scored issuers · corpus #15.

Factor in BBB rating, BBB reviews and Trustpilot and Select Home Warranty lands a 57/100 Reliability Score (grade C). On the BBB's complaint-handling scale, it carries a B- rating. Its everyday customer reviews tell a related story: 1.76★ on the BBB, 2.9★ on Trustpilot.

Plans run $400-$600 per year, plus a $60-$75 service fee per visit. Available in 48 states. Founded in 2012. Every home warranty lives or dies on its fine print, not its price -- read the sample contract before you commit.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Select Home Warranty FAQ

How reliable is Select Home Warranty?

Select Home Warranty has a PlainWarranty Reliability Score of 57/100 (grade C), based on a B- BBB rating, 1.76★ across 2,339 BBB reviews and 2.9★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.

How does Select Home Warranty rank against other home warranty companies?

Select Home Warranty ranks #15 of 19 home warranty companies we track by Reliability Score, ahead of 21% of the tracked companies.

What does Select Home Warranty's BBB rating mean?

Select Home Warranty holds a B- Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.

Is Select Home Warranty a good value?

Select Home Warranty plans run $400-$600 per year with a $60-$75 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.