America's Preferred Home Warranty
A highly rated provider that allows customers to choose their own service contractor, available in most states.
Reliability Score
87
out of 100 · grade A
BBB A+ complaint grade
The verdict: 87/100 (grade A): that's how America's Preferred Home Warranty scores for reliability, drawing on an A+ BBB rating, 2.45★ across 109 BBB reviews and 4.9★ on Trustpilot.
America's Preferred Home Warranty carries an A+ BBB letter grade for complaint handling and is BBB Accredited.
Better Business Bureau · Trustpilot reputation blend, see methodology.
America's Preferred Home Warranty vs every tracked home warranty company
Reliability Score (0-100), Better Business Bureau + Trustpilot blend
87 Top 21% higher than 79% of 19 companies
Companies, banded by Reliability Score
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source BBB + Trustpilot reputation blend · 2026-06-15
Where America's Preferred Home Warranty sits: cost vs. reliability
The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.
America's Preferred Home Warranty vs. cost-and-reliability peers
Independent reputation signals
A+
BBB rating · accredited
2.45★
109 BBB reviews · top third
4.9★
964 Trustpilot reviews · top third
13
BBB complaints (12 mo) · 72 over 3 yr
#17 of 19 for 12-month BBB complaint volume (13 closed), 0% of the listed-issuer total - size-weighted, not a quality score.
BBB A+ complaint grade - weighted signals
Each signal scaled 0–100, then weighted.
A+ grade
2.45★ · 109 reviews
4.9★ · 964 reviews
Annual cost
$450-$600
Service fee
$75-$100
Availability
45 states
Customer base
100,000+
Revenue band
$10M-$50M
Official site
America's Preferred Home Warranty coverage on two plan tiers
| System / Appliance | Premium | Standard |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ~ | |
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ~ | |
| Septic System | ||
| Water Heater | ~ | |
| Well Pump | ~ |
Hover icons for limit and exclusion details. Based on America's Preferred Home Warranty's published plan documents.
Across 14 system types in this matrix, 10 show full coverage on at least one tier. Uncommon inclusions here: Central Vacuum (17/19 issuers), Ductwork (18/19 issuers).
Available in 45 states
Not currently available in 6 states:
Nationwide companies with similar reliability or review volume
Two peer sets for America's Preferred Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.
Similar reliability score
Nearest Reliability Scores (87/100 here).
Similar Trustpilot review volume
Nearest Trustpilot review counts (964 here).
BBB A+ complaint grade
Why America's Preferred Home Warranty lands in the top reliability third
America's Preferred Home Warranty carries an A+ BBB letter grade for complaint handling and is BBB Accredited.
America's Preferred Home Warranty lands at 87/100 (grade A) once BBB rating, BBB reviews and Trustpilot are weighed together. The BBB rates its complaint handling A+, and its day-to-day reviews run 2.45★ on the BBB versus 4.9★ on Trustpilot -- worth comparing against the grade above.
Available in 45 states. Plans run $450-$600 per year, plus a $75-$100 service fee per visit. Founded in 1999. As with any home warranty, the contract's exclusions, not its headline price, usually decide whether a claim is paid, so read the sample contract before buying.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
America's Preferred Home Warranty FAQ
How reliable is America's Preferred Home Warranty?
America's Preferred Home Warranty has a PlainWarranty Reliability Score of 87/100 (grade A), based on an A+ BBB rating, 2.45★ across 109 BBB reviews and 4.9★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.
How does America's Preferred Home Warranty rank against other home warranty companies?
America's Preferred Home Warranty ranks #4 of 19 home warranty companies we track by Reliability Score, ahead of 79% of the tracked companies.
What does America's Preferred Home Warranty's BBB rating mean?
America's Preferred Home Warranty holds an A+ Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.
Is America's Preferred Home Warranty a good value?
America's Preferred Home Warranty plans run $450-$600 per year with a $75-$100 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.