Home warranty company

America's Preferred Home Warranty

A highly rated provider that allows customers to choose their own service contractor, available in most states.

Est. 1999 Jackson, MS BBB: A+ BBB Accredited since 2010

Reliability Score

87

out of 100 · grade A

The verdict: 87/100 (grade A): that's how America's Preferred Home Warranty scores for reliability, drawing on an A+ BBB rating, 2.45★ across 109 BBB reviews and 4.9★ on Trustpilot.

The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →

Independent reputation signals

A+

BBB rating · accredited

2.45★

109 BBB reviews

4.9★

964 Trustpilot reviews

72

BBB complaints (3 yr)

Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.

How the score is built

Each signal scaled to 0–100, then weighted.

BBB rating · 45% 100/100

A+ grade

BBB reviews · 25% 49/100

2.45★ · 109 reviews

Trustpilot · 30% 98/100

4.9★ · 964 reviews

Reliability Score 87/100

Annual cost

$450-$600

Service fee

$75-$100

Availability

45 states

Coverage by plan tier

System / Appliance PremiumStandard
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC ~
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak ~
Septic System
Water Heater ~
Well Pump ~

Hover icons for limit and exclusion details. Based on America's Preferred Home Warranty's published plan documents.

Available in 45 states

Not currently available in 6 states:

AlaskaCaliforniaHawaiiNevadaWashingtonWisconsin

What the data says about America's Preferred Home Warranty

America's Preferred Home Warranty lands at 87/100 (grade A) once BBB rating, BBB reviews and Trustpilot are weighed together. The BBB rates its complaint handling A+, and its day-to-day reviews run 2.45★ on the BBB versus 4.9★ on Trustpilot -- worth comparing against the grade above.

Available in 45 states. Plans run $450-$600 per year, plus a $75-$100 service fee per visit. Founded in 1999. As with any home warranty, the contract's exclusions, not its headline price, usually decide whether a claim is paid, so read the sample contract before buying.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.