Home warranty company

Total Home Protection

A budget-friendly option with basic coverage plans, though coverage limits may be lower than competitors.

Est. 2018 Jersey City, NJ BBB: B

Reliability Score

46

out of 100 · grade D

The verdict: Independent reputation data scores Total Home Protection at 46/100 (grade D), drawing on a B BBB rating, 1.07★ across 302 BBB reviews and 1.2★ on Trustpilot.

The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →

Independent reputation signals

B

BBB rating

1.07★

302 BBB reviews

1.2★

208 Trustpilot reviews

493

BBB complaints (3 yr)

Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.

How the score is built

Each signal scaled to 0–100, then weighted.

BBB rating · 45% 75/100

B grade

BBB reviews · 25% 21/100

1.07★ · 302 reviews

Trustpilot · 30% 24/100

1.2★ · 208 reviews

Reliability Score 46/100

Annual cost

$400-$600

Service fee

$45-$75

Availability

47 states

Coverage by plan tier

System / Appliance Gold PlanPlatinum Plan
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC ~
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak ~
Septic System
Water Heater ~
Well Pump ~

Hover icons for limit and exclusion details. Based on Total Home Protection's published plan documents.

Available in 47 states

Not currently available in 4 states:

AlaskaHawaiiWashingtonWisconsin

What the data says about Total Home Protection

Factor in BBB rating, BBB reviews and Trustpilot and Total Home Protection lands a 46/100 Reliability Score (grade D). On the BBB's complaint-handling scale, it carries a B rating; separately, its customer reviews average 1.07★ on the BBB and 1.2★ on Trustpilot, a different lens than the complaint-handling grade above.

Available in 47 states. Plans run $400-$600 per year, plus a $45-$75 service fee per visit. Founded in 2018. The exclusions written into the contract, not the sticker price, typically decide whether a home-warranty claim gets paid -- read the sample contract before signing up.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.