Total Home Protection
A budget-friendly option with basic coverage plans, though coverage limits may be lower than competitors.
Reliability Score
46
out of 100 · grade D
The verdict: Total Home Protection scores 46/100 (grade D) for reliability - a B BBB rating, 1.07★ across 302 BBB reviews, and 1.2★ on Trustpilot.
The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →
Independent reputation signals
B
BBB rating
1.07★
302 BBB reviews
1.2★
208 Trustpilot reviews
493
BBB complaints (3 yr)
Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.
How the score is built
Each signal scaled to 0–100, then weighted.
B grade
1.07★ · 302 reviews
1.2★ · 208 reviews
Annual cost
$400-$600
Service fee
$45-$75
Availability
47 states
Coverage by plan tier
| System / Appliance | Gold Plan | Platinum Plan |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ~ | |
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ~ | |
| Septic System | ||
| Water Heater | ~ | |
| Well Pump | ~ |
Hover icons for limit and exclusion details. Based on Total Home Protection's published plan documents.
Available in 47 states
What the data says about Total Home Protection
Total Home Protection earns a Reliability Score of 46/100 (grade D), built from BBB rating, BBB reviews and Trustpilot. Its B BBB rating reflects how it handles and resolves complaints, while customers rate it 1.07★ on the BBB and 1.2★ on Trustpilot, the gap between a company's complaint-handling and its everyday customer sentiment is often where the real story is.
Plans run $400-$600 per year, with a $45-$75 service fee per visit. Founded in 2018, and is available in 47 states. As with any home warranty, the contract's exclusions, not its headline price, usually decide whether a claim is paid, so read the sample contract before buying.
Sources for this page
- Better Business Bureau - rating, accreditation, complaints, and reviews for Total Home Protection. BBB profile
- Trustpilot - customer review score and count. Trustpilot profile
- Total Home Protection plan documents - coverage matrix, service fees, and pricing.
- Reputation data retrieved 2026-06-15. See our methodology.
According to our independent reputation-signal analysis, Total Home Protection scores 46/100 (grade D) for reliability, backed by a B Better Business Bureau rating. See our methodology for how the Reliability Score is calculated.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
Related guides & tools
Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.