First Premier Home Warranty
A newer budget provider targeting cost-conscious homeowners with straightforward plan structures.
Reliability Score
54
out of 100 · grade D
Bottom-third Reliability Score
The verdict: Grade D, 54/100 - that's First Premier Home Warranty's Reliability Score, built on a C BBB rating, 3.04★ across 807 BBB reviews and 2.3★ on Trustpilot.
54/100 (grade D) sits in the weakest third of 19 scored issuers · corpus #16.
Better Business Bureau · Trustpilot reputation blend, see methodology.
First Premier Home Warranty vs every tracked home warranty company
Reliability Score (0-100), Better Business Bureau + Trustpilot blend
54 Top 84% higher than 16% of 19 companies
Companies, banded by Reliability Score
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source BBB + Trustpilot reputation blend · 2026-06-15
Where First Premier Home Warranty sits: cost vs. reliability
The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.
First Premier Home Warranty vs. cost-and-reliability peers
Independent reputation signals
C
BBB rating
3.04★
807 BBB reviews · top third
2.3★
409 Trustpilot reviews · bottom third
327
BBB complaints (12 mo) · 915 over 3 yr
#7 of 19 for 12-month BBB complaint volume (327 closed), 3% of the listed-issuer total - size-weighted, not a quality score.
Bottom-third Reliability Score - weighted signals
Each signal scaled 0–100, then weighted.
C grade
3.04★ · 807 reviews
2.3★ · 409 reviews
Annual cost
$350-$550
Service fee
$65-$100
Availability
46 states
Customer base
20,000+
Revenue band
Under $10M
Official site
First Premier Home Warranty coverage on two plan tiers
| System / Appliance | Gold | Platinum |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ~ | |
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ~ | |
| Septic System | ||
| Water Heater | ~ | |
| Well Pump | ~ |
Hover icons for limit and exclusion details. Based on First Premier Home Warranty's published plan documents.
First Premier Home Warranty covers 10 of 14 tracked systems on at least one plan tier; Central Vacuum (only 17 of 19 issuers offer full coverage) and Ductwork (only 18 of 19 issuers offer full coverage).
Available in 46 states
Not currently available in 5 states:
Nationwide companies with similar reliability or review volume
Two peer sets for First Premier Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.
Similar reliability score
Nearest Reliability Scores (54/100 here).
Similar Trustpilot review volume
Nearest Trustpilot review counts (409 here).
Bottom-third Reliability Score
Why First Premier Home Warranty sits in the bottom reliability third
54/100 (grade D) sits in the weakest third of 19 scored issuers · corpus #16.
First Premier Home Warranty's Reliability Score comes to 54/100 (grade D), built from BBB rating, BBB reviews and Trustpilot. A C BBB rating is on file for how it handles and resolves complaints; its BBB customer average sits at 3.04★ and its Trustpilot score at 2.3★, a separate read on everyday sentiment.
Available in 46 states. Plans run $350-$550 per year, plus a $65-$100 service fee per visit. Founded in 2019. Whatever the price, the fine print on exclusions decides claim outcomes for any home warranty -- worth reading the sample contract before you buy.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
First Premier Home Warranty FAQ
How reliable is First Premier Home Warranty?
First Premier Home Warranty has a PlainWarranty Reliability Score of 54/100 (grade D), based on a C BBB rating, 3.04★ across 807 BBB reviews and 2.3★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.
How does First Premier Home Warranty rank against other home warranty companies?
First Premier Home Warranty ranks #16 of 19 home warranty companies we track by Reliability Score, ahead of 16% of the tracked companies.
What does First Premier Home Warranty's BBB rating mean?
First Premier Home Warranty holds a C Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.
Is First Premier Home Warranty a good value?
First Premier Home Warranty plans run $350-$550 per year with a $65-$100 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.