Home warranty company

First Premier Home Warranty

A newer budget provider targeting cost-conscious homeowners with straightforward plan structures.

Est. 2019 Las Vegas, NV BBB: C

Reliability Score

54

out of 100 · grade D

The verdict: Grade D, 54/100 - that's First Premier Home Warranty's Reliability Score, built on a C BBB rating, 3.04★ across 807 BBB reviews and 2.3★ on Trustpilot.

The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →

Independent reputation signals

C

BBB rating

3.04★

807 BBB reviews

2.3★

409 Trustpilot reviews

915

BBB complaints (3 yr)

Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.

How the score is built

Each signal scaled to 0–100, then weighted.

BBB rating · 45% 55/100

C grade

BBB reviews · 25% 61/100

3.04★ · 807 reviews

Trustpilot · 30% 46/100

2.3★ · 409 reviews

Reliability Score 54/100

Annual cost

$350-$550

Service fee

$65-$100

Availability

46 states

Coverage by plan tier

System / Appliance GoldPlatinum
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC ~
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak ~
Septic System
Water Heater ~
Well Pump ~

Hover icons for limit and exclusion details. Based on First Premier Home Warranty's published plan documents.

Available in 46 states

Not currently available in 5 states:

AlaskaCaliforniaHawaiiWashingtonWisconsin

What the data says about First Premier Home Warranty

First Premier Home Warranty's Reliability Score comes to 54/100 (grade D), built from BBB rating, BBB reviews and Trustpilot. A C BBB rating is on file for how it handles and resolves complaints; its BBB customer average sits at 3.04★ and its Trustpilot score at 2.3★, a separate read on everyday sentiment.

Available in 46 states. Plans run $350-$550 per year, plus a $65-$100 service fee per visit. Founded in 2019. Whatever the price, the fine print on exclusions decides claim outcomes for any home warranty -- worth reading the sample contract before you buy.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.