Home warranty company

Fidelity National Home Warranty

One of the longest-running home warranty companies, popular in real estate transactions in western and southern states.

Est. 1974 Walnut Creek, CA BBB: A+ BBB Accredited since 2005 Parent: Fidelity National Financial

Reliability Score

62

out of 100 · grade C

Thin Trustpilot review volume

The verdict: Grade C, 62/100 - that's Fidelity National Home Warranty's Reliability Score, built on an A+ BBB rating, 1.24★ across 170 BBB reviews and 1.8★ on Trustpilot.

14 Trustpilot reviews put Fidelity National Home Warranty in the thinnest third of tracked issuers.

Better Business Bureau · Trustpilot reputation blend, see methodology.

Fidelity National Home Warranty vs every tracked home warranty company

Reliability Score (0-100), Better Business Bureau + Trustpilot blend

62 Top 58% higher than 42% of 19 companies

Companies, banded by Reliability Score

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source BBB + Trustpilot reputation blend · 2026-06-15

Where Fidelity National Home Warranty sits: cost vs. reliability

The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.

Fidelity National Home Warranty vs. cost-and-reliability peers

Fidelity National Home Warranty plotted against 19 tracked companies by advertised annual cost midpoint and Reliability Score, dividers at the peer-group median. 2×2 strategic matrix plotting 19 entities by Annual cost ($/yr) (X) and Reliability Score (Y), with a crosshair dividing the plot into four quadrants. PremiumBest valueOverpricedBudget risk $100$200$300$400$500$600$700 020406080100120 Annual cost ($/yr) Reliability Score Fidelity National Home Warranty vs. cost-and-reliability peers
Fidelity National Home Warranty plotted against 19 tracked companies by advertised annual cost midpoint and Reliability Score, dividers at the peer-group median.

Independent reputation signals

A+

BBB rating · accredited

1.24★

170 BBB reviews · middle third

1.8★

14 Trustpilot reviews · bottom third

194

BBB complaints (12 mo) · 689 over 3 yr

#11 of 19 for 12-month BBB complaint volume (194 closed), 2% of the listed-issuer total - size-weighted, not a quality score.

Thin Trustpilot review volume - weighted signals

Each signal scaled 0–100, then weighted.

BBB rating · 45% 100/100

A+ grade

BBB reviews · 25% 25/100

1.24★ · 170 reviews

Trustpilot · 30% 36/100

1.8★ · 14 reviews

Reliability Score 62/100

Annual cost

$350-$600

Service fee

$75-$100

Availability

22 states

Customer base

200,000+

Revenue band

$50M-$100M

Official site

homewarranty.com

Fidelity National Home Warranty coverage on two plan tiers

System / Appliance ComprehensiveStandard
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC ~
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak ~
Septic System
Water Heater ~
Well Pump ~

Hover icons for limit and exclusion details. Based on Fidelity National Home Warranty's published plan documents.

Across 14 system types in this matrix, 10 show full coverage on at least one tier. Uncommon inclusions here: Central Vacuum (17/19 issuers), Ductwork (18/19 issuers).

Available in 22 states

AZCACOCTFLGAIDILINMDMNMONCNMNVOHORTXUTVAWAWY

Nationwide companies with similar reliability or review volume

Two peer sets for Fidelity National Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.

Thin Trustpilot review volume

Reading Fidelity National Home Warranty with a thinner review book

14 Trustpilot reviews put Fidelity National Home Warranty in the thinnest third of tracked issuers.

A Reliability Score of 62/100 (grade C) is where Fidelity National Home Warranty's BBB rating, BBB reviews and Trustpilot data lands it. Complaint handling earns it a A+ from the BBB, and on top of that, customers rate it 1.24★ on the BBB and 1.8★ on Trustpilot.

Available in 22 states. Founded in 1974, it now operates under Fidelity National Financial. Plans run $350-$600 per year, plus a $75-$100 service fee per visit. The exclusions written into the contract, not the sticker price, typically decide whether a home-warranty claim gets paid -- read the sample contract before signing up.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Fidelity National Home Warranty FAQ

How reliable is Fidelity National Home Warranty?

Fidelity National Home Warranty has a PlainWarranty Reliability Score of 62/100 (grade C), based on an A+ BBB rating, 1.24★ across 170 BBB reviews and 1.8★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.

How does Fidelity National Home Warranty rank against other home warranty companies?

Fidelity National Home Warranty ranks #11 of 19 home warranty companies we track by Reliability Score, ahead of 42% of the tracked companies.

What does Fidelity National Home Warranty's BBB rating mean?

Fidelity National Home Warranty holds an A+ Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.

Is Fidelity National Home Warranty a good value?

Fidelity National Home Warranty plans run $350-$600 per year with a $75-$100 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.