Choice Home Warranty
One of the fastest-growing home warranty companies, known for competitive pricing and quick claims processing.
Reliability Score
63
out of 100 · grade C
High Trustpilot review volume
The verdict: 63/100 (grade C): that's how Choice Home Warranty scores for reliability, drawing on a B BBB rating, 1.03★ across 3,798 BBB reviews and 4.0★ on Trustpilot.
58,717 Trustpilot reviews place Choice Home Warranty in the loudest third of tracked issuers.
Better Business Bureau · Trustpilot reputation blend, see methodology.
Choice Home Warranty vs every tracked home warranty company
Reliability Score (0-100), Better Business Bureau + Trustpilot blend
63 Top 47% higher than 53% of 19 companies
Companies, banded by Reliability Score
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source BBB + Trustpilot reputation blend · 2026-06-15
Where Choice Home Warranty sits: cost vs. reliability
The two numbers that actually trade off when picking a home warranty plan, plotted against 19 tracked peers. Dividers sit at the peer-group median ($500/yr, 63/100), not a simple high/low average, so one outlier can't drag the split off-center. See the full registry view on the homepage.
Choice Home Warranty vs. cost-and-reliability peers
Independent reputation signals
B
BBB rating
1.03★
3,798 BBB reviews · bottom third
4.0★
58,717 Trustpilot reviews · middle third
2,788
BBB complaints (12 mo) · 10,532 over 3 yr
#2 of 19 for 12-month BBB complaint volume (2,788 closed), 22% of the listed-issuer total - size-weighted, not a quality score.
High Trustpilot review volume - weighted signals
Each signal scaled 0–100, then weighted.
B grade
1.03★ · 3,798 reviews
4.0★ · 58,717 reviews
Annual cost
$450-$650
Service fee
$85-$85
Availability
50 states
Customer base
1,000,000+
Revenue band
$500M-$1B
Official site
Choice Home Warranty coverage on two plan tiers
| System / Appliance | Basic Plan | Total Plan |
|---|---|---|
| Ceiling Fans | ||
| Central Vacuum | ||
| Ductwork | ||
| Electrical | ||
| Garage Door Opener | ||
| HVAC | ||
| Kitchen Appliances | ||
| Laundry Appliances | ||
| Plumbing | ||
| Pool/Spa | ||
| Roof Leak | ||
| Septic System | ||
| Water Heater | ~ | |
| Well Pump |
Hover icons for limit and exclusion details. Based on Choice Home Warranty's published plan documents.
Choice Home Warranty covers 9 of 14 tracked systems on at least one plan tier; Ductwork (only 18 of 19 issuers offer full coverage).
Available in 50 states
Not currently available in 1 state:
Nationwide companies with similar reliability or review volume
Two peer sets for Choice Home Warranty on BBB/Trustpilot-derived metrics that vary across the full issuer corpus, not state service-area overlap.
Similar reliability score
Nearest Reliability Scores (63/100 here).
Similar Trustpilot review volume
Nearest Trustpilot review counts (58,717 here).
High Trustpilot review volume
What Choice Home Warranty's review volume adds to the read
58,717 Trustpilot reviews place Choice Home Warranty in the loudest third of tracked issuers.
Choice Home Warranty lands at 63/100 (grade C) once BBB rating, BBB reviews and Trustpilot are weighed together. A B BBB rating is on file for how it handles and resolves complaints. Its everyday customer reviews tell a related story: 1.03★ on the BBB, 4.0★ on Trustpilot.
Founded in 2008. Available in 50 states. Plans run $450-$650 per year, plus a $85-$85 service fee per visit. Whatever the price, the fine print on exclusions decides claim outcomes for any home warranty -- worth reading the sample contract before you buy.
Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.
Choice Home Warranty FAQ
How reliable is Choice Home Warranty?
Choice Home Warranty has a PlainWarranty Reliability Score of 63/100 (grade C), based on a B BBB rating, 1.03★ across 3,798 BBB reviews and 4.0★ on Trustpilot. The score blends independent reputation signals only and excludes raw complaint counts.
How does Choice Home Warranty rank against other home warranty companies?
Choice Home Warranty ranks #9 of 19 home warranty companies we track by Reliability Score, ahead of 53% of the tracked companies.
What does Choice Home Warranty's BBB rating mean?
Choice Home Warranty holds a B Better Business Bureau rating, which reflects how it handles and resolves complaints, separate from its customer review average.
Is Choice Home Warranty a good value?
Choice Home Warranty plans run $450-$650 per year with a $85-$85 service fee. The cheapest plan is rarely the best value, the contract's coverage limits and exclusions matter more than the premium.