Home warranty company

Choice Home Warranty

One of the fastest-growing home warranty companies, known for competitive pricing and quick claims processing.

Est. 2008 Edison, NJ BBB: B

Reliability Score

63

out of 100 · grade C

The verdict: Choice Home Warranty scores 63/100 (grade C) for reliability - a B BBB rating, 1.03★ across 3,798 BBB reviews, and 4.0★ on Trustpilot.

The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →

Independent reputation signals

B

BBB rating

1.03★

3,798 BBB reviews

4.0★

58,717 Trustpilot reviews

10,532

BBB complaints (3 yr)

Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.

How the score is built

Each signal scaled to 0–100, then weighted.

BBB rating · 45% 75/100

B grade

BBB reviews · 25% 21/100

1.03★ · 3,798 reviews

Trustpilot · 30% 80/100

4.0★ · 58,717 reviews

Reliability Score 63/100

Annual cost

$450-$650

Service fee

$85-$85

Availability

50 states

Coverage by plan tier

System / Appliance Basic PlanTotal Plan
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak
Septic System
Water Heater ~
Well Pump

Hover icons for limit and exclusion details. Based on Choice Home Warranty's published plan documents.

Available in 50 states

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What the data says about Choice Home Warranty

Choice Home Warranty earns a Reliability Score of 63/100 (grade C), built from BBB rating, BBB reviews and Trustpilot. Its B BBB rating reflects how it handles and resolves complaints, while customers rate it 1.03★ on the BBB and 4.0★ on Trustpilot, the gap between a company's complaint-handling and its everyday customer sentiment is often where the real story is.

Plans run $450-$650 per year, with a $85-$85 service fee per visit. Founded in 2008, and is available in 50 states. As with any home warranty, the contract's exclusions, not its headline price, usually decide whether a claim is paid, so read the sample contract before buying.

Sources for this page

  • Better Business Bureau - rating, accreditation, complaints, and reviews for Choice Home Warranty. BBB profile
  • Trustpilot - customer review score and count. Trustpilot profile
  • Choice Home Warranty plan documents - coverage matrix, service fees, and pricing.
  • Reputation data retrieved 2026-06-15. See our methodology.

According to our independent reputation-signal analysis, Choice Home Warranty scores 63/100 (grade C) for reliability, backed by a B Better Business Bureau rating. See our methodology for how the Reliability Score is calculated.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.