Home warranty company

Choice Home Warranty

One of the fastest-growing home warranty companies, known for competitive pricing and quick claims processing.

Est. 2008 Edison, NJ BBB: B

Reliability Score

63

out of 100 · grade C

The verdict: 63/100 (grade C): that's how Choice Home Warranty scores for reliability, drawing on a B BBB rating, 1.03★ across 3,798 BBB reviews and 4.0★ on Trustpilot.

The Reliability Score blends independent reputation signals only, never marketing, and never raw complaint counts (which scale with company size). How it's calculated →

Independent reputation signals

B

BBB rating

1.03★

3,798 BBB reviews

4.0★

58,717 Trustpilot reviews

10,532

BBB complaints (3 yr)

Complaint counts scale with company size, a large national provider naturally logs more than a small one, so we show them for context but keep them out of the score.

How the score is built

Each signal scaled to 0–100, then weighted.

BBB rating · 45% 75/100

B grade

BBB reviews · 25% 21/100

1.03★ · 3,798 reviews

Trustpilot · 30% 80/100

4.0★ · 58,717 reviews

Reliability Score 63/100

Annual cost

$450-$650

Service fee

$85-$85

Availability

50 states

Coverage by plan tier

System / Appliance Basic PlanTotal Plan
Ceiling Fans
Central Vacuum
Ductwork
Electrical
Garage Door Opener
HVAC
Kitchen Appliances
Laundry Appliances
Plumbing
Pool/Spa
Roof Leak
Septic System
Water Heater ~
Well Pump

Hover icons for limit and exclusion details. Based on Choice Home Warranty's published plan documents.

Available in 50 states

Not currently available in 1 state:

Washington

What the data says about Choice Home Warranty

Choice Home Warranty lands at 63/100 (grade C) once BBB rating, BBB reviews and Trustpilot are weighed together. A B BBB rating is on file for how it handles and resolves complaints. Its everyday customer reviews tell a related story: 1.03★ on the BBB, 4.0★ on Trustpilot.

Founded in 2008. Available in 50 states. Plans run $450-$650 per year, plus a $85-$85 service fee per visit. Whatever the price, the fine print on exclusions decides claim outcomes for any home warranty -- worth reading the sample contract before you buy.

Disclaimer: Informational only; not legal, financial, or insurance advice. Figures are point-in-time snapshots from the sources above and change over time. Always confirm current plan terms directly with the company before purchasing.

Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Company figures are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.