Best BBB Ratings, Home Warranty Companies
Companies ranked by their Better Business Bureau letter rating (A+ to F).
HomeServe leads on reliability at 96/100. The BBB letter rating reflects how a company responds to and resolves complaints, its transparency, and its time in business, not directly its customer-review average.
Best BBB Ratings, Home Warranty Companies
Ranked by reliability - top 12
| # | Company | Grade | Reliability |
|---|---|---|---|
| 1 | HomeServe | A | 96/100 |
| 2 | Old Republic Home Protection | A | 89/100 |
| 3 | America's Preferred Home Warranty | A | 87/100 |
| 4 | Cinch Home Services | B | 74/100 |
| 5 | Fidelity National Home Warranty | C | 62/100 |
| 6 | 2-10 Home Buyers Warranty | C | 60/100 |
| 7 | Landmark Home Warranty | C | 58/100 |
| 8 | First American Home Warranty | B | 73/100 |
| 9 | AFC Home Club | B | 79/100 |
| 10 | American Home Shield | C | 64/100 |
| 11 | Choice Home Warranty | C | 63/100 |
| 12 | Home Warranty of America | C | 63/100 |
| 13 | ServicePlus Home Warranty | C | 60/100 |
| 14 | Total Home Protection | D | 46/100 |
| 15 | Select Home Warranty | C | 57/100 |
| 16 | First Premier Home Warranty | D | 54/100 |
| 17 | Liberty Home Guard | A | 88/100 |
| 18 | HSA Home Warranty | F | 30/100 |
| 19 | Porch Home Warranty | F | 10/100 |
Source: Better Business Bureau.
What this ranking tells you
The BBB letter rating reflects how a company responds to and resolves complaints, its transparency, and its time in business, not directly its customer-review average. A company can hold an A+ rating while still carrying low customer reviews, which is why we surface both. This list orders companies from the strongest BBB letter rating down.
No single ranking captures a company in full. A provider that tops one axis can sit mid-pack on another, strong BBB complaint-handling alongside soft customer reviews, say. The best decision reads several of these lists together and intersects them with the company detail pages for coverage, pricing, and state availability.
Frequently asked questions
What does a BBB rating actually measure?
BBB letter grades (A+ to F) reflect factors like complaint volume relative to size, how quickly and effectively a business responds to complaints, transparency about business practices, and time in business, not the average star rating left by customers.
Explore more rankings
Source: Better Business Bureau & Trustpilot Home warranty company ratings and customer reviews · 2026 Reputation figures are point-in-time snapshots; rankings recompute as the underlying data is refreshed.
Read our methodology - how the Reliability Score is sourced and computed.
Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Rankings are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.