Highest Customer-Rated Home Warranty Companies
Companies ranked by their Better Business Bureau customer-review average (minimum 50 reviews).
This list, in one line
HomeServe leads on bbb stars at 4.63★ across 3,338 reviews, against a cohort median of 1.54★ - the #16 cutoff to make this list is 1.00★ (Home Warranty of America). Only companies with at least 50 reviews appear here.
- 4.63★
- #1 · HomeServe
- 1.00★
- #16, the cutoff to make this list
- 1.54★
- Cohort median
- 16
- Companies ranked
Better Business Bureau customer reviews. Rankings are computed from public data, not sponsored.
The bar to make this list
Full distribution of bbb stars across all 16 ranked companies
1.00★ 16th of 16 the lowest of 16 companies
Companies, banded by bbb stars
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Better Business Bureau customer reviews · 2026-06-15
| # | Company | Grade | BBB stars |
|---|---|---|---|
| 1 | HomeServe | A | |
| 2 | Liberty Home Guard 2 of 3 signals | A | |
| 3 | AFC Home Club | B | |
| 4 | Old Republic Home Protection | A | |
| 5 | First Premier Home Warranty | D | |
| 6 | America's Preferred Home Warranty | A | |
| 7 | First American Home Warranty | B | |
| 8 | Select Home Warranty | C | |
| 9 | American Home Shield | C | |
| 10 | Fidelity National Home Warranty | C | |
| 11 | 2-10 Home Buyers Warranty | C | |
| 12 | ServicePlus Home Warranty | C | |
| 13 | Total Home Protection | D | |
| 14 | Cinch Home Services | B | |
| 15 | Choice Home Warranty | C | |
| 16 | Home Warranty of America | C |
Score basis. A Reliability Score normally blends three signals, and a review signal counts once a company has 5 reviews. One company here rests on fewer, so its score carries less evidence than the rest of the table: Liberty Home Guard: BBB reviews and Trustpilot only (BBB profile not rated). How the score is built.
Source: Better Business Bureau customer reviews.
What this ranking tells you
This ranking orders companies purely by their average BBB customer review (out of 5 stars), among companies with at least 50 reviews. The floor keeps a handful of reviews from crowning #1; even above the floor, averages remain volatile when new reviews land. BBB reviews tend to skew negative across the home-warranty category, customers often visit the BBB to complain, so even category leaders may sit below 5 stars. Read this alongside the Trustpilot ranking for a fuller picture of customer sentiment.
No single ranking captures a company in full. A provider that tops one axis can sit mid-pack on another, strong BBB complaint-handling alongside soft customer reviews, say. The best decision reads several of these lists together and intersects them with the company detail pages for coverage, pricing, and state availability.
Frequently asked questions
Why are BBB review averages so low across the industry?
Consumers frequently use the BBB to file grievances, so BBB review pages skew toward dissatisfied customers. That is why we pair BBB reviews with the Trustpilot score and the BBB letter rating rather than relying on any single number.
Why do some companies not appear?
Companies with fewer than 50 BBB customer reviews are excluded from this ranking. Below that floor a few new reviews can move the average sharply, so the list would be noise rather than signal.
Explore more rankings
Source: Better Business Bureau & Trustpilot Home warranty company ratings and customer reviews · 2026 Reputation figures are point-in-time snapshots; rankings recompute as the underlying data is refreshed.
Read our methodology - how the Reliability Score is sourced and computed.
Every figure on PlainWarranty is rendered directly from BBB, Trustpilot, and state regulatory data, no number is typed in by an editor. Rankings are computed directly from BBB, Trustpilot, and state regulatory data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.