Home Warranties in Connecticut
Partially Regulated170
Total Complaints
16
Companies Available
$500
Avg Annual Cost
65.7%
Homeownership Rate
Consumer Protections
Home warranties regulated as service contracts. Some registration requirements. Conn. Gen. Stat. 42-260.
File a complaint: https://portal.ct.gov/DCP/Common-Elements/Consumer-Complaint-Form
Companies Available in Connecticut
| Company | Score | Complaints |
|---|---|---|
| American Home Shield | D | 24,850 |
| Choice Home Warranty | D | 19,200 |
| First American Home Warranty | C | 8,400 |
| Select Home Warranty | D | 6,800 |
| Cinch Home Services | D | 5,500 |
| 2-10 Home Buyers Warranty | C | 4,200 |
| HomeServe | C | 3,800 |
| Liberty Home Guard | D | 2,800 |
| Fidelity National Home Warranty | C | 2,200 |
| Home Warranty of America | D | 1,900 |
| ServicePlus Home Warranty | D | 1,800 |
| Total Home Protection | D | 1,500 |
| America's Preferred Home Warranty | B | 1,200 |
| AFC Home Club | D | 900 |
| Porch Home Warranty | D | 600 |
| First Premier Home Warranty | D | 400 |
Top company by complaints in Connecticut: HomeServe (100 complaints).
What the Data Says About Home Warranties in Connecticut
Connecticut is currently classified as partially regulated for home warranty contracts, which shapes both the consumer protections available and the quality of companies willing to operate in the state. CFPB records show 170 home warranty complaints tied to this state, spread across the 16 companies PlainWarranty tracks as active here. The average advertised annual plan cost in Connecticut is $500, a figure that reflects both local repair costs and the mix of companies competing for customers in the state.
With a homeownership rate of 65.7% across an estimated population of 3,626,205, the addressable market is a meaningful input into how aggressively companies market here and how carefully they underwrite claims. The company with the highest complaint volume in Connecticut is HomeServe, with 100 filings — typically a combination of market share and claim-handling behavior. Regulated states tend to produce more actionable consumer remedies because the insurance commissioner can open investigations, levy fines, and revoke licenses; partially regulated and unregulated states often leave consumers dependent on CFPB mediation or small-claims court.
Specific consumer protections in Connecticut: Home warranties regulated as service contracts. Some registration requirements. Conn. Gen. Stat. 42-260. Formal complaints can be filed through the state's dedicated portal, which is usually faster than federal routes for state-licensed insurers. For homeowners choosing a plan in Connecticut, three data points matter most: whether the company is licensed or registered in this state, the company's state-specific complaint count indexed to its customer base, and the availability of a state-level complaint mechanism if the CFPB route stalls. A plan sold cheaply in an unregulated state often offers weaker recourse than the same plan in a regulated one — even with identical contract language.
Read our methodology — how this data is sourced, computed, and verified.
Related
Source: State Insurance Departments — Home Warranty Filings Home warranty plan coverage, exclusions, and pricing · 2025